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03 Case Study

FindBestRemovals

A two-sided moving-services marketplace with real-time messaging and secure checkout, built to reduce friction from quote to booking.

Category Full-Stack & AI Systems
Reading Time ~2 min read
02 Case Study Breakdown

Problem

Customers struggled to compare moving providers quickly, while companies lost leads to slow response cycles and disconnected communication channels.

Solution

I built a marketplace where customers can request services, compare options, and book securely, while providers manage inquiries and respond in real time.

My Role

Full-Stack Engineer, owning the frontend experience, booking and payment flows, and real-time communication.

  • Implemented the customer request flow and provider response dashboard
  • Integrated Stripe for secure payment collection
  • Built Socket.io messaging for fast customer-provider communication
  • Optimized the responsive UI for heavy mobile usage

Technical Decisions

  • React + Redux for predictable state across complex booking flows
  • Socket.io for low-latency updates and fewer dropped conversations
  • Stripe for trusted payment processing and reduced compliance overhead
  • Component-first UI for faster iteration on conversion-critical pages

Impact

  • Improved lead-to-booking conversion by streamlining the quote-to-payment path
  • Reduced provider response times with real-time chat
  • Increased mobile completion rates after responsive flow improvements

Features

  • Browse and compare moving services
  • Real-time communication using Socket.io
  • Secure payments via Stripe
  • Company profile and request management
  • Fully responsive user interface

Tech Stack

  • Frontend: React, Bootstrap, Tailwind CSS
  • State Management: Redux
  • Payments: Stripe
  • Real-time: Socket.io

Why I Built This

Finding reliable moving services is often time-consuming and fragmented, with limited transparency in pricing and communication. I built this to simplify that process by bringing customers and moving companies onto a single platform — letting users compare services, communicate instantly, and book securely, while giving providers the tools to manage requests and grow.